A Virtual Phone System Makes Your Small Business Appear Large
If you own a business, you should be looking for all of the competitive advantage you can get your hands on. An easy way to gain an upper hand over even your larger competition is by using a virtual small PBX solution. Such a service helps make your company appear bigger than it really is by using some incredibly cool technology.
For starters, an Internet based phone solution uses an auto attendant, or virtual receptionist, very similar to the system used by large businesses. This feature automatically answers, and directs, received calls so that they are routed to the correct employee or area.
Rules for call answering let you configure how calls are routed, and are very flexible. You can route inbound calls to voice mail, any extension or other phone numbers based on how you define the rules. You can define rules based on the current time, the day of the week, and even the caller ID of the inbound call.
You can also set up a call queue, which puts inbound calls in a holding pattern until the next employee is available to take the call. You can decide what is heard by the caller as they hold, such as music, or a company message. By using a queue, you ensure that incoming calls are answered as rapidly and efficiently as practical.
A full featured voicemail service is included which allows incoming calls to be answered with customizable greetings and messages that are left in individual mailboxes. Notification can be sent when you have a new message, and it is even possible to receive the message as an email attachment, allowing you to quickly take care of the call.
Many telephone extensions allow you to efficiently route inbound calls to the right place. This helps with giving your company the appearance of having many departments with many employees. You can add extensions as you need them, giving you easy and cost affective phone solution expansion.
When using an Internet based telephone service, you have the option of a local number, a toll free number, or you can have both. Though the toll free option will not be more expensive to use, it will give your small company the feel of a larger company.
These are just a few of the features provided by a virtual SOHO PBX solution that will assist in the effort to make your small business seem like a bigger operation. Try an inexpensive, simple to use Internet based phone solution and see how its tremendous features can really work towards improving your company’s bottom line.
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Tags: business phone virtual service, virtual phone for business, virtual phone system